Frequently Asked Questions
Find comprehensive answers regarding our custom sample books, color swatches, presentation binders, packaging, and manufacturing capabilities. Designed for B2B clarity, low MOQs, and reliable global delivery.
🌐 General
What is your MOQ for custom manufacturing?
MOQ depends on product type, material, size, finish, and packaging. Send your specifications and quantity to our team, and we can recommend suitable production options.
📦 Samples
Can you provide samples before bulk production?
Yes, we can support sample making for artwork, material, size, finish, and packaging approval before mass production.
🎨 Artwork
What artwork file format do you need?
Preferably PDF, AI, PSD, or high-resolution file. Please use vector formats. Please include bleed, safe areas, and separate layers when special finishes are required.
Can you help review my artwork before printing?
Yes, our pre-press engineering team checks your files for resolution, bleed, and formatting to ensure flawless print output.
⚙️ Customization
Can you make custom product sizes?
Yes. We support seamless die-lines and fully customized sizes depending on your product type and packaging plan.
Do you support OEM and ODM projects?
Yes, we offer both OEM and ODM custom manufacturing services to fully match your brand specifications and technical requirements.
🧪 Materials
What materials can I choose?
Common options include rigid cardstock, specialty art paper, kraft paper, textured leatherette, plastics, PVC, and sustainable eco-friendly materials.
📦 Packaging
Do you support custom packaging?
Yes. Packaging options include tuck boxes, rigid boxes, two-piece boxes, magnetic boxes, shrink wrap, display boxes, and custom corrugated mailers.
⏱️ Lead Time
How long is the production lead time?
Lead time depends on product complexity, quantity, material, finishing, and packaging. We will estimate timing after reviewing your specifications.
🌍 Shipping
Can you help with shipping?
We can support export packing and shipment arrangement by express, air, sea, or buyer-appointed forwarder.
🔍 Quality
How do you control quality?
Quality checks cover raw materials, printing color, die-cutting accuracy, surface treatment, finished product sampling, packaging, and pre-shipment inspection.
Do you inspect packaging as well as the main products?
Yes, rigorous quality control is applied to both internal presentation items and external packaging boxes to guarantee damage-free arrival.
📋 Quote
What information should I provide for a quote?
Please provide product type, size, material, quantity, printing requirements, packaging requirements, and destination country.
💳 Payment
Which payment terms are available?
Payment terms depend on order value, project type, and customer history. Standard B2B orders usually require a deposit before production and balance before shipment.
🏭 Production
Can you produce items with multiple languages or regional versions?
Yes. We can manage multi-language card decks, SKU variations, region-specific packaging, and customized print files for different markets.
Have More Questions?
If you have specific project specifications or require a custom quote, feel free to reach out directly:
- Email: info@samplecatalogsupply.com
- Phone: (86) 135-1075-5607
- Address: Room 815, Building 3, Bagua 4rd Road, FuTian District, Shenzhen, China 518028